Frequently Asked Questions

How quickly will my order be shipped?
All Mon Ame jewelry is shipped within 1–2 business days after the order is confirmed. If it is a special order, the production will take a little longer - we will always inform you personally about this.

Is the jewelry made to order?
Yes. Mon Ame jewelry is made in small batches or on order to ensure quality and a conscious production method. This way, every piece of jewelry is created for a reason and specifically for its future wearer.

Do you do custom orders?
Yes. If you want a personalized stone, coulor, or design, write to us — together we will create something that tells your story.

What materials do you use to make your jewelry?
Mon Ame jewelry is made of high-quality materials: semi-precious stones, freshwater pearls, natural stones, crystals, gold-plated details. All materials are chosen for their unique aesthetics and durability.


How is my jewelry packaged?

Every Mon Ame piece of jewelry arrives in a beautiful gift box or gift bag, ready to give as a gift or to enjoy for yourself.


How to care for gold-plated jewelry?

Remove jewelry before washing, playing sports, or sleeping. Avoid contact with creams, perfumes, and chemicals. Keep jewelry in a box to prevent scratches. Clean with a soft, dry cloth. This will keep your jewelry shiny and beautiful for a long time.